Conflict Management and Communication 2026-S78 ROS

Course in conflict management and communication 
As a Health & Safety representative, you will often find yourself in situations where you need to communicate clearly and concretely. 

On the course, you will try out difficult situations, and you will learn to communicate clearly in conflicts. 

This course is for you who want to strengthen your communication as a Health & Safety representative or manager. It is for you who want simple and concrete tools to master difficult situations. 

Content and benefit
Insight into communication and good collaboration tools 
Active listening Creation of open and constructive communication 
Exercises in conflict resolution in relation to difficult situations or people 
You learn to give feedback in a constructive way 
You get exercises in reading body language 
You learn to maintain requirements, limits and goals in a positive way

Form 
The course consists of a mixture of presentations, dialogue and case processing as well as training through practical exercises.